Blueswipe Gateway Overview
Get access to view transaction and batch reports, and set / manage fraud prevention settings.
Viewing Batches:
Log in to https://goblueswipe.transactiongateway.com/merchants
Click on Transaction reports
Under Transaction Snapshot filter your date range
Click Submit
Viewing Individual Transactions:
Log in to https://goblueswipe.transactiongateway.com/merchants
Click on Transaction reports
Under Search Transactions enter in any information pertaining to the transaction you are looking for
Click Submit
To pull up specific details on the transaction click on the transaction ID.
Voiding a Transaction
This can only be completed if the batch has not settled for that day
Log in to https://goblueswipe.transactiongateway.com/merchants
Click on Transaction reports
Under Search Transactions enter in any information pertaining to the transaction you are looking for
Click Submit
Click on the transaction ID
At the top click on the void button
Refunding a Transaction
This would be needed if the transaction has settled, and been funded to your bank account
Log in to https://goblueswipe.transactiongateway.com/merchants
Click on Transaction reports
Under Search Transactions enter in any information pertaining to the transaction you are looking for
Click Submit
Click on the transaction ID
At the top click on the refund button
Accept ACH Payments
Log in to https://goblueswipe.transactiongateway.com/merchants
Click on Electronic check [left side navigation bar]
Click on sign up. You will then receive the application via email.
You will need to complete the application and fax to (847) 890-6561 or email to echeck@safewebservices.com, along with copies of the following:
Owner’s driver’s license
Bank statements for last two months
Articles of Incorporation, including signature page
Voided check from your intended operating bank account for ACH transactions
Fraud Prevention
This feature allows you to flag or block specific transactions running through your gateway account. You can set rules for transactions based on thresholds, user bans and exceptions, along with learning how to review flagged transactions, and access the status of all transactions run through the gateway.
It is extremely important to work with Blueswipe to set the fraud prevention settings to help prevent fraud testing. Fraud testing can lead to thousands of fraudulent transaction attempts which can result in disputes costing at minimum $25 per dispute.
To learn more please check out this short video, and schedule a call with your Blueswipe contact to get your settings in place - https://vimeo.com/200898455
Approval Rate Requirement
This is another fraud prevention tool we highly recommend. When fraud testing occurs typically most of the transactions fail. Setting an Approval Rate Requirement allows you to set a specific percentage you want to always stay above (approval rate calculation does not include recurring transactions). If your account ever drops below the value you select, your account will toggle to a "restricted" status. This will mean you will be able to log into your account and view your account, but no new transactions will be allowed to process. If this ever happens you will receive an email notification to the Primary user on the account and can go in, review transactions and un-restrict the account.
To enable this, go to https://goblueswipe.transactiongateway.com/merchants
Options>>Settings>>Approval Rate Requirement.
Set the Minimum Approval Rate %, set the Time Period, and the Minimum Transactions.